GriefChat: Accessible online bereavement care

2 November 2021
Rebecca Noble

Find out how you can offer expert bereavement counselling to your families, included already as part of your MuchLoved partnership package.

MuchLoved works in partnership with an organisation called GriefChat, an expertly staffed bereavement organisation, designed to offer anyone bereaved a safe space to grieve and explore their feelings, wherever they are.

GriefChat was founded so that bereaved people could communicate quickly and easily with a professional bereavement counsellor - and not have to wait for long periods of time for a call back from a service, or be on a waiting list for support. In the wake of the pandemic, bereavement care services are in even higher demand; so this instant access to support is even more critical.

What GriefChat offers your families
  • A safe, dedicated place online to connect to experienced bereavement counsellors
  • Support, advice and signposting to further avenues of help
  • Help to identify good methods of self-care
  • Information about grief and local bereavement care services across the UK
  • Access to longer-term counselling; face to face, by telephone, webcam, email or pre-booked live online chat sessions
How it GriefChat works for your business

Up to 250 chats per year are included free of charge as part of your MuchLoved partnership package. Chats are available from a simple GriefChat plugin integrated into your website.

This plugin then opens when a particular webpage is visited, and allows bereaved families to connect directly with a counsellor. It's quick and easy to install; we create the widget and pass the code to your web or digital developer, who simply has to paste the code into your chosen webpage.

Top tip: We recommend that the GriefChat box appears on your bereavement information page rather than on the home page of your website. We can help you to create this page if you need any support.

About GriefChat's counsellors

All of the counsellors that work for GriefChat are experts in their field, they are qualified as a minimum to diploma level in counselling and/or psychotherapy and many have degrees and postgraduate qualifications, as well as specific training and experience in bereavement. They are all DBS checked and have regular ongoing training and development relevant to supporting bereaved people through the service.

If you'd like to find out more about offering GriefChat to your clients, or you'd like to know more about working with MuchLoved, contact our support team on 01494 722818 or email us at


Here to Help
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GriefChat: Accessible online bereavement care
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What's New for Autumn 2021
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Online Vigils: Grieving Together Even When We’re Apart
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Coronavirus Impact: How Our Service Can Respond
View more
© The MuchLoved Charitable Trust 2020, all rights reserved. The MuchLoved Charitable Trust is a UK Registered Charity No. 1118590.
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