In order to help ensure that charities can send the Next of Kin a much appreciated ‘thank you’ there is a ‘Donations Contact’ field option as part of the Funeral Donations set-up.
This is optional to add and can only be used by the recipient charities to confirm receipt of any donations and not for any other marketing purpose. It’s also easy to make the Donations Contact the Tribute Owner (guardian) as well if they wish to keep charge of the tribute page and continue using it after the funeral.
There’s also an extra ‘View’ option in your Tribute Settings (as well as download or email) to help you quickly view all the donations for any tribute in a nice summary format.
Finally, you also have a new ‘Charity Payments Report’ in your Tribute Settings, showing you exactly when payments were transferred to the charity. This means you will always know the answer if your client asks you to confirm whether the charity has received the donations yet.
If you'd like more or further assistance with the new Partner Area upgrade, including the Improved Donation Reporting, please get in touch by emailing us support@muchloved.com or calling the office on 01494 722818.
