MuchLoved : We're here to help

7 April 2020

We often share details about our service and how it can be of help to those of you working in the funeral industry, particularly during difficult times such as these we now face. But you don't just need to take our word for it. One of our partner organisations, Freeman Brothers Funeral Directors have been using our services since 2018, and we asked them to share their experiences of using MuchLoved.

"Customers started telling us that they would like to be able to donate online and so we did some careful research and decided to use MuchLoved’s service. Our arrangers find setting the pages up very straightforward and we have had excellent feedback from families who like to be able to personalise pages.

The quantity of donations we have had to process manually has decreased dramatically and we are very proud that, since our site’s inception in August 2018, visitors to our site have donated over £225,000 to almost 150 different charities. MuchLoved’s online donation platform is now an integral part of the service we offer our customers, and we feel has enhanced that offering." Abi Pattenden, Manager, Freeman Brothers Funeral Directors (pictured front right).

Using the features that MuchLoved provides can not only help you work more efficiently and save time, but also allows you to continue the first-class service and care that you offer your families, and support them through their grieving process.

Utilising our platform means that you can offer your families additional support easily, from cashless charitable donations to flexible funeral notices, and offer them a long term memorial page that they can keep for as long as they want.

As always, if you have any questions about any of the features we offer or need any help using them, please just contact our support team - we're happy to help. Contact us on 01494 722818 or via email at support@muchloved.com.

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© The MuchLoved Charitable Trust 2020, all rights reserved. The MuchLoved Charitable Trust is a UK Registered Charity No. 1118590.
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